Welcome to the official website of the NorthEast Contact Center Forum (NECCF)
Founded in 2001 by contact center executives as a grass roots organization, The NECCF is dedicated to addressing the needs of industry professionals by facilitating networking and best practice sharing opportunities in our quarterly events.
Please join us at our next quarterly event. We believe you will find that the NECCF affords you and your organization a unique opportunity to enhance your contact center's performance.
Feedback
- Great content that I can bring back to my center
- Excellent presentation with action items to take away
- It covered real life problems and concerns
- I have many new ideas on how to manage a growing team fairly and effectively
- This was my second visit and it was even better than the first
- The size and diverse attendees made the conference more valuable
