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Welcome to the official website of the NorthEast Contact Center Forum (NECCF).
Founded in 2001 by contact center executives as a grass roots organization, the NECCF is dedicated to addressing the needs of industry professionals by facilitating networking and best practice sharing opportunities at our quarterly events. Feel free to explore the references on this site, but more importantly, please join us at our next quarterly event. We trust you will find that the NECCF affords you and your organization a unique opportunity to enhance your contact center's performance.


NECCF Spring Forum - March 23, 2010

Social networking is the buzz now, join the NECCF as representatives from Get Good Strategic Marketing and Constant Contact explore this topic and how it impacts you and your contact Center.

Additional sessions on Workforce Management and Motivating Employees will be offered in the afternoon.

Click here to register for the March 23rd event!


NECCF 2010 Event Calendar

We are putting the finish touches on the 2010 calendar, but want to make you aware of the dates now. 

    March 23rd - Henderson House, Weston, Massachusetts

    June 8th - Gillette Stadium, Foxbrough, Massachusetts          Annual Vendor Expo 

    September 21st - Henderson House, Weston, Massachusetts

    December 7th - Henderson House, Weston, Massachusetts    Winter Forum & Holiday Networking Event

Check back often for details or sign up for our mailing list. Click here to send a request.


Thanks!

The December
Forum and Holiday Network Event was a great success. Thanks for your attendance and support. We hope to see you in March.

Are you LinkedIn? Join the NECCF Group on LinkedIn.com for more networking opportunities.



Check out Kathleen Peterson's Rants and Raves column now posted on the
Resources page.






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